Get in Touch With Us

Got a question about something you've read on scottishbeautyblog.co.uk, spotted an error, or want to flag a concern about a casino not on GamStop? This page explains how to get in touch and what happens once you do.

How to Reach Our Team

Email is the best way to contact us. Write to [email protected] and a member of our editorial team will read your message personally. We aim to reply within two working days, though this can stretch slightly during busier periods.

Including a short summary of what your message concerns — a review query, a correction, or general feedback — helps us route it to the right person and get back to you sooner.

What You Can Get in Touch About

• Questions about our reviews — If anything about how we assess casinos not on GamStop, their bonus terms, wagering requirements, or payment options isn't clear, ask us directly.
• Corrections — Casino terms change often. Welcome offers, withdrawal limits and licensing details can be updated by operators without notice. If you notice something on our site that no longer matches what a casino advertises, we want to know so we can check it against the operator's current terms and update the page.
• Content suggestions — If there's a topic around online casinos, casino sites, or betting sites not on GamStop that you would like us to cover in more depth, tell us what you're looking for.
• Partnership or editorial enquiries — If you represent a casino brand or an organisation with a relevant editorial interest, explain who you are and what you're proposing.
• Concerns about gambling harm — If you or someone you know is struggling with gambling, please say so in your message. We will point you towards GamCare or other appropriate support, and we take these messages seriously rather than as routine enquiries.

What We Can and Can't Help With

We are a research and review site, not a casino operator. This means we can help explain how a welcome bonus, wagering requirement or withdrawal process typically works, and we can correct or clarify our own content. We cannot access anyone's casino account, process a withdrawal, resolve a dispute with an operator, or override a casino's own decision.

If you have an unresolved issue with a specific casino — a delayed withdrawal, a rejected bonus, or a KYC dispute — that has to be raised with the casino's own support team first, and then, if unresolved, with the licensing authority that issued its licence. Our guide to trusted non GamStop casinos UK explains what licensing and player protections typically look like for casinos operating outside GamStop, and what to check before raising a complaint.

A Note on Accuracy and Independence

Every message we receive that relates to factual accuracy is checked against current casino terms before we make any change. Where a detail can't be verified, we say so rather than guess. Reader feedback genuinely shapes what we update and how quickly, and we don't use commercial relationships with any casino to decide what gets corrected or how a review reads.

If something you've read here affected a decision you made — for better or worse — we'd like to hear about it. Thank you for taking the time to visit this page.